Frozen Food FAQ | 冷凍常見問題

Q: How to reheat Ba-Wan (Taiwanese Giant Crystal Meat Balls)?
A: If frozen, microwave for 3 minutes on each side. When defrosted, microwave,  for 1 minute on each side.

Q: Does that Ba-Wan come with sauce?
A: Yes it does.

Q: What is the difference between Braised Pork and Taiwanese Preserved Pork?
A: Braised pork is made with pork belly (the texture is more tender) and mushrooms. Preserved pork is more lean and mixed with pork skin. 

Q: Can we heat up the food without thawing?
A: Yes

Q: How long can I keep the food frozen?
A: The foods are all made to order after you place the order. After picking up the goods, they can be stored in the freezer for up to 1 month.

Q: How to heat up the Three Cup Spice Chicken?
A: If thawed, microwave for 1 minute and 30 seconds, take it out and mix it  then microwave again for another 30 seconds. When frozen, microwave for 1 minute and 30 seconds, take it out and mix it then microwave for another 1 minute and 30 seconds.

Q: How to heat up the Taiwanese Sausage?
A: If thawed, microwave for 1 minute. If it’s frozen, microwave for 1 minute and 30 seconds. You can also pan fry or air fry it for 5-7 minutes at 350°F.

Q: Is the Braised Pork spicy?
A: No


Q: Is the Curry Chicken spicy?
A: Not spicy

Q: Is the rice cake 250G the same as the photo picture?
A: Like pictures!

** It is recommended to lay a wet paper towel on top of the food to keep the food like freshly cooked and avoid over-drying.

Q: 想問肉圓要怎麼熱呀?

A: 冷藏狀態單面各微波1分鐘唷!冷凍直接微波的話單面各微波3分鐘就可以囉!

Q: 肉圓有附醬包嗎?
A: 有喔,而且很好吃

Q: 紅燒滷肉與台式滷肉區別?
A: 紅燒滷肉是三層肉做的比較多肥肉部分,還有香菇配料,台式滷肉是梅頭肉(瘦肉部分多一點)+豬皮

Q: 冷凍包裝直接加熱就可以吃了嗎?
A: 沒錯唷!

Q: 請問冷凍可以放多久?
A: 食品都是下單後現做,並非存放的冷凍食品,取貨後,一直放在冷凍櫃裡可以放1個月。

Q: 三杯雞要熱多久呢?
A: 三杯雞已經退冰的話 微波1:30 翻一下30 秒
若是冷凍狀態直接微波的話 1:30 翻一下再1:30秒

Q: 香腸要熱多久呢?
A:香腸 退冰後 微波1 分 再煎一下或烤一下比較好吃
若是冷凍狀態的話 微波1:30分 也是再煎一下或烤一下比較好吃

Q: 想問一下紅燒滷肉會辣嗎?
A: 不辣

Q: 想問一下咖哩雞會辣嗎?
A: 不辣

Q: 米糕ㄧ顆 250G 跟照片圖片一樣嗎?
A: 如圖片喔!

** 建議鋪一張濕紙巾在食物上方,可以保持食物像剛煮好的狀態,避免過乾。